The removal of graffiti on public property is performed by the Public Works Department maintenance division per City Ordinance 577. Graffiti on public property is generally removed within 24 hours of notification.
Please note that any service request correspondence with the City of San Juan Capistrano, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt.
Graffiti removal on private property is the responsibility of the property owner and is enforced by the City's Code Enforcement Division of the Development Services Department. For graffiti removal on private property, please complete the Code Enforcement Request Form.
For graffiti that is located along the freeway or somewhere in the Caltrans right-of-way, please contact Caltrans directly by calling the Caltrans' graffiti hotline 949-936-3500.